Terms of Service | JO Property Investments LLC
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Terms of Service

Please read these terms carefully before using our website or submitting your property information.

Last Updated: April 28, 2026 | Effective Date: April 28, 2026

1. Acceptance of Terms

By accessing or using the website located at joproperty.com (the "Website") or by submitting any inquiry, message, or information to JO Property Investments LLC ("we," "us," "our," or "the Company") through our chat widget, phone, email, or any other channel, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

JO Property Investments LLC is a California Limited Liability Company (EIN: 87-1072233), with a registered business address of 30457 Vanderbilt St, Hayward, CA 94544-7418.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

2. Description of Services

JO Property Investments LLC is a real estate investment company. We purchase residential and certain commercial properties in California directly from property owners for cash. Our services include:

  • Evaluating properties and providing cash purchase offers
  • Negotiating and executing real estate purchase agreements
  • Coordinating closing transactions through licensed title and escrow companies
  • Providing information and resources to property owners about their selling options

We are not licensed real estate agents or brokers and do not provide real estate brokerage services. Our services are provided as direct buyers only. Nothing on this Website should be construed as real estate, legal, tax, or financial advice.

3. Property Inquiries and Cash Offers

3.1 No Obligation on Inquiry

Submitting a property inquiry through our chat widget, or contacting us in any other manner, does not obligate you to sell your property to us, nor does it obligate us to purchase your property. Any expression of interest by either party is non-binding until a written purchase agreement is fully executed by all parties.

3.2 Cash Offer Terms

Any cash offer we provide:

  • Is subject to our independent inspection and verification of property condition and title
  • May be modified or withdrawn if property information provided by you is materially inaccurate or incomplete
  • Is valid for the time period specified in the written offer (typically 7 days unless otherwise stated)
  • Is not a guarantee to purchase — we reserve the right to decline any purchase based on our internal criteria

3.3 Accuracy of Information

You agree to provide accurate, truthful, and complete information about your property when submitting an inquiry or communicating with us. Providing false or misleading information may result in modifications to or withdrawal of any offer and may expose you to legal liability.

4. Communications Policy

If you reach out to JO Property Investments LLC by telephone or email, you may receive a response from us through the same channel at the contact details you provided. This is solely for the purpose of responding to your specific inquiry and is not a condition of any purchase or service.

4.1 SMS Messaging — Opt-In Through the Chat Widget Only

SMS/MMS text messaging from JO Property Investments LLC is offered exclusively through our live chat widget. We do not collect SMS opt-in consent on this Website, in any form, or through any landing page. If, and only if, you choose to provide your mobile number and explicitly opt in inside the chat widget, you may begin receiving SMS messages for the following purposes:

  • Responding to property inquiries submitted through this website
  • Providing cash offer details and updates related to your property
  • Scheduling property evaluations or follow-up appointments
  • Sending transaction and closing updates
  • Answering questions related to an active or pending transaction

Messages are informational or transactional in nature. We do not send unsolicited promotional SMS messages.

4.2 Message Frequency and Rates

Message frequency varies depending on your level of interaction with us. Standard message and data rates may apply based on your mobile carrier and plan.

4.3 Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at [email protected].

4.4 Carrier Disclaimer

Mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, and Sprint) are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network coverage and availability.

For more information about our communication practices, please see our Privacy Policy.

5. Age Restriction

Our Website and services are intended for individuals who are 18 years of age or older. By using this Website or submitting any inquiry, you represent and warrant that you are at least 18 years of age. If you are under 18, you are not permitted to use this Website or submit any personal information. We do not knowingly collect information from individuals under 18 years of age.

6. Website Use and Intellectual Property

6.1 Permitted Use

You may access and use this Website for lawful purposes related to exploring your property selling options. You may not:

  • Copy, reproduce, distribute, or create derivative works of our Website content without our written permission
  • Use the Website for any unlawful purpose or in violation of applicable laws
  • Attempt to gain unauthorized access to any part of the Website or our systems
  • Transmit spam, malware, viruses, or any other harmful content
  • Scrape, harvest, or systematically collect data from the Website
  • Use the Website in a way that could damage, disable, or impair it

6.2 Intellectual Property

All content on this Website — including text, graphics, logos, images, and software — is the property of JO Property Investments LLC or its content suppliers and is protected by United States and international copyright laws. All rights reserved.

7. Pricing and Value Information

Any property value estimates, market information, or price indications provided on this Website or by our representatives are for informational purposes only and do not constitute an appraisal, valuation, or formal offer. Actual cash offers will be based on a comprehensive evaluation of the specific property and current market conditions at the time of the offer.

8. Disclaimer of Warranties

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

We make no representations or warranties regarding the accuracy, completeness, or reliability of any information on the Website. Property market conditions change frequently, and any information provided may not reflect current conditions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JO PROPERTY INVESTMENTS LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE OR OUR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THIS WEBSITE OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE SIX MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless JO Property Investments LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any inaccurate or incomplete information you provide to us.

11. Third-Party Services

Our Website may contain links to or integrations with third-party websites or services (such as our chat-widget provider, GoHighLevel). We are not responsible for the content, privacy practices, or terms of service of any third-party websites. Your use of third-party services is at your own risk and subject to their respective terms and policies.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or your use of our Website shall be resolved in the state or federal courts located in Alameda County, California (the county of our principal place of business in Hayward), and you consent to the personal jurisdiction of such courts.

Before initiating any legal proceeding, you agree to first contact us at [email protected] to attempt to resolve the dispute informally.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it enforceable.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JO Property Investments LLC regarding your use of our Website, and supersede all prior agreements, understandings, and representations. Any formal property purchase transaction will be governed by a separate written purchase agreement.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: